GDPR, Terms & Conditions,  Privacy Policy & Cookies Policy

Privacy Policy, Cookies Policy, Referral Policy & GDPR

‍​Blackden Consulting is committed to protecting the privacy of our candidates, clients and website users. We safeguard all data provided to us and protect it within a secure environment. Data provided to us is used solely for the purposes described in our Privacy Policy below.​

Blackden Consulting may collect your personal data through various means, including our website, electronic correspondence, by telephone or direct contact for the purposes of providing you with our services and/or information. In providing such services and/or information to you we will only use your personal data in accordance with the terms of the following statement.​If you feel that this company is not abiding by its privacy policy, you should first contact our Compliance Officer, who can be reached at alistair.marriott@blackdenconsulting.com.​

‍What is personal data?​

Personal Data is any information that identifies you as an individual. This includes but is not exclusive to name, address, contact information, marital status, employment and employment history, references and identification numbers. Sensitive personal data includes information about your health, race/ethnic origin, religious/philosophical beliefs, sexual orientation, trade union membership and criminal record.

How and why do we use your personal data?​

As an recruitment firm, Blackden Consulting processes personal data from our prospective and placed candidates/contractors, prospective and current clients, suppliers, employees, consultants and temporary workers in order to carry out our business activities.​

For current and prospective clients, candidates and contractors, we process personal data in order to provide you with work-finding services. The legal basis for processing this data is legitimate interest. When necessary, Blackden Consulting may process special categories of personal data, but will only do so with an individual’s explicit and specific consent. In such cases, our legal basis for processing will be consent. Blackden Consulting will ensure this data is not used to discriminate against the individual.

Legal Basis

‍​The legal basis for the processing of personal data is legitimate interest as described above. we will also rely on contractual or legal obligations and consent for specific uses of data. You may withdraw your consent for processing at any time by contacting alistair.marriott@blackdenconsulting.com.​

‍How do we collect information?​

Blackden Consulting collects information you provide us, via our websites, over the phone, in emails or in person.

Third Parties​

Blackden Consulting collects information on prospective and current candidates and clients from public and third-party sources, such as job boards and networking sites with whom we have subscriptions, in order to assess suitability for our open vacancies. Information is also collected from referees, other candidates and clients.

Website​

Blackden Consulting collects information from our users at several different points on our website. Blackden Consulting is the sole owner of the information collected on this site.​

‍Registration and Vacancies
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We request information from you on our online registration forms and applications for individual roles. Here you must provide contact details, information regarding the type of work you are seeking, your skills, qualifications and experience, which may or may not include your Curriculum Vitae. This information is used to enable us to provide you with work-finding services; the contact information provided is used to get in touch with you and will only be used for this purpose.​
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‍Cookies
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We use cookies to monitor the effectiveness of our website and marketing. We also share information about your use of our site with our trusted social media, advertising and analytics partners. ​

Blackden Consulting's website employs cookies to enhance your browsing experience and provide personalised services. By continuing to use our website, you acknowledge and accept our cookies policy.​

A "cookie" refers to a data fragment stored on your device, which serves the purpose of uniquely identifying your browser or storing information and settings.

When you interact with our website services, you may receive cookies from us. We utilise cookies to compile statistics on user preferences and assist in website navigation. It's important to note that our cookies cannot execute programmes or introduce viruses to your computer.

While most browsers automatically accept cookies, you have the option to deactivate this function at any time and configure your browser to notify you when a cookie is sent.​

To adjust your web browser settings for cookies, please consult the help section of your specific browser. By continuing to explore our website without making changes to your browser or device settings that manage cookies, you consent to receiving cookies while using our services. However, please be aware that disabling cookies may limit your use of certain features on our website.

​For additional information about cookies, we recommend visiting http://www.allaboutcookies.org.

Our services utilise four types of cookies:​

Essential Cookies: These cookies are crucial for effectively utilising our services. They enable browsing our services and accessing specific features. Disabling these cookies may hinder your ability to use certain parts of our services. Additionally, they contribute to the safety and security of our services.​

Preference Cookies: These cookies store information such as your preferred language and country selection, login data, and website preferences. Without these cookies, our services may not be able to remember certain choices you've made previously or provide personalised browsing experiences by offering relevant information. They may also recognise your device to prevent repetitive information entry.​

Performance Cookies: These cookies collect information regarding your usage of our services, including regularly visited pages. They facilitate a high-quality browsing experience by tracking page load times, site response times, and error messages. Moreover, they enable us to collect feedback on customer satisfaction through surveys.​

Content/Advertising Cookies: These cookies gather information about your use of our services with the aim of enhancing your experience by providing more relevant content and advertising. They remember your previous visits to our services and assist us in understanding usage patterns. Some of these cookies are provided by third parties who collect user information across various websites and over time to offer advertising based on users' online activities (commonly known as "interest-based advertising").​

These third parties involved in interest-based advertising collect internet browsing information, such as visited websites and the time of visit, across different platforms. The information they gather on our services may be utilised to provide ads, both from us and other companies, across the internet.

‍Links
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This website contains links to other external websites. Please be aware that Blackden Consulting is not responsible for the privacy practices of other sites.​

‍When do we share your personal data?​

Blackden Consulting and all Associated Persons will consult the candidate before submitting a profile to a vacancy. Blackden Consulting will share your information only in order to provide work-finding services.​

Blackden Consulting will not share client information with our candidates without the client’s permission.​If Blackden Consulting’s business is sold or integrated with another business, you will be notified via email/on our website of any changes in the disclosure of your details. Your details may be disclosed to our advisers, purchasers and their advisers. Your details will be passed on to the new owners of the business.​

In the unlikely event of bankruptcy, insolvency or liquidation, the database may be considered an asset and subject to third party transfer.​We may also release information relating to you to regulatory or law enforcement authorities, if required by law to do so.

If necessary, we may also share your Data with our Bank & Finance Providers.​

We do not sell your personal data for any purpose.​

‍Overseas Transfers 
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Blackden Consulting may transfer the information you provide to countries outside the European Economic Area (“EEA”), including the USA. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your data, you consent to these transfers for the purposes specified in this policy.​

Blackden Consulting hosts its candidate database with HubSpot a U.S. Company certificated in adherence to the EU-U.S. Privacy Shield Framework as designed by the U.S. Department of Commerce and the European Commission. All information stored using HubSpot is protected by stringent security measures, and compliant with GDPR.​

‍Security​

At Blackden Consulting we take security seriously. We take all standard security procedures to ensure the safety of your information.​Blackden Consulting operates a clean desk policy; all personal data kept on paper is locked away when not in use. All digital information is protected by strong passwords, virus checking, encryption and firewalls, with access limited to relevant employees.

​We will regularly audit our procedures and security measures to ensure they are correctly implemented and effective.If you have any questions about the security of our website, you can send an email to alistair.marriott@blackdenconsulting.com with your concerns.​

‍Retention Policy

‍​Your information will be retained for six years after our last provision of services or engagement with you. After this, it is our policy to retain your data only for as long as is necessary to fulfil any contractual or legal obligations.​

‍Your Rights​

You have the right to rectify any inaccurate or incomplete data.​You have a right to request copies of personal data held by us: requests for copies of information will be dealt with as soon as possible, and no later than within 28 days. If extenuating circumstances apply, this deadline may be extended for an extra two months and you will be provided with a notification and explanation of the delay.​

You have a right to ask for Blackden Consulting to cease processing, to withdraw your consent to processing, or to have your data erased. Erasure requests will be complied with on a case by case basis in accordance with our legal obligations. A record may be kept of such requests in order to prevent your data being received again from a third party.​You have a right to ask for the cessation of direct marketing by us.​If you wish to exercise any of these rights, you may do so by contacting alistair.marriott@blackdenconsulting.com. Please be aware further information may be required in order to comply with your requests.​

‍Complaints or Queries​

Blackden Consulting tries to meet the highest standards when collecting and using personal information. We take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.​If you wish to complain about this policy or any of the procedures set out in it, please contact:Compliance Officer at alistair.marriott@blackdenconsulting.com​ or Compliance Officer
Blackden Consulting 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

If you feel we are mishandling your personal information, you may lodge a complaint by contacting The Information Commissioners Office.​Data Controller​Blackden Consulting Limited (registered in England and Wales with Company Number 12946848 at 71-75 Shelton Street, Covent Garden London, WC2h 9JQ) is the data controller and processor of any and all personal data collected by the company. 

Notification of Changes

‍​If we decide to change the way we process your personal data, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.​

Candidate Referral Fee Policy for Blackden Consulting

Referral Fee Eligibility:

‍Only applies to permanent placements (not temp-to-perm or part-time). Referral fee won't be paid if the candidate is already in Blackden Consulting's CRM system. The candidate must successfully complete their probation period.

‍Referral Fee Amounts:

‍Salary of £30,000 or less: £300 referral fee.

Salary of £30,001 - £40,000: £400 referral fee.

Salary of £40,001 - £60,000: £600 referral fee.

Salary of £60,001 or more: £1,000 referral fee.

‍Important Notes:

‍Blackden Consulting reserves the right to change this policy at any time or offer a one off increased referral fee in writing. Referral fees will still be paid for valid referrals made before any policy changes. Blackden Consulting excludes any liability for loss or damage related to the website and its information or services.

This was last updated 9th March 2024.